PRIVACY POLICY

Last updated: December 20, 2025

CALLHERCC (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our websites or purchase our products.

By using our websites or services, you agree to the practices described in this Privacy Policy.

1. COMPANY INFORMATION

CALLHERCC
Email: hello@callhercc.net
Websites : www.callhercc.us | www.callhercc.nl

2. INFORMATION WE COLLECT

We may collect the following types of personal data:

a) Information You Provide

• Full name
• Email address
• Billing address
• Shipping address (for hardcover books)
• Payment-related information (processed securely by third-party providers)
• Any messages you send us via email or contact forms

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders
• Deliver digital products (eBooks)
• Ship physical products (hardcover books)
• Communicate with you about purchases or support requests
• Improve website performance and user experience
• Comply with legal and accounting obligations
• Prevent fraud and misuse

4. LEGAL BASIS FOR PROCESSING (GDPR)

• For users in the European Union, we process personal data based on:
• Contractual necessity (to deliver products you purchase)
• Legal obligations (tax and accounting laws)
• Legitimate interests (website improvement, fraud prevention)
• Consent (marketing emails or cookies, where applicable)

5. PAYMENTS

We do not store or process your full payment details.
Payments are securely handled by trusted third-party payment providers. These providers comply with industry security standards.

6. SHARING YOUR INFORMATION

• We may share your data only with:
• Payment processors
• Shipping and fulfillment partners
• Website hosting and technical service providers
• Legal or regulatory authorities if required by law
• We never sell or rent your personal data to third parties.

7. COOKIES

Our websites use cookies to:

• Enable essential website functionality
• Analyze website traffic and performance
• Improve user experience

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. EMAIL COMMUNICATIONS

If you contact us or purchase from us, we may send you:

• Transactional emails (order confirmations, delivery information)
• Customer support responses

Marketing emails will only be sent if you have given explicit consent, and you may unsubscribe at any time.

9. DATA RETENTION

We retain personal data only as long as necessary to:

• Fulfill the purposes described in this policy
• Meet legal, tax, and accounting requirements

When data is no longer needed, it is securely deleted or anonymized.

10. YOUR RIGHTS (EU & INTERNATIONAL USERS)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at hello@callhercc.net

11. US PRIVACY RIGHTS

If you are a US resident, you have the right to:

• Know what personal data we collect
• Request access or deletion of your personal data

We do not sell personal data as defined under applicable US privacy laws.

12. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

However, no online system can be guaranteed 100% secure.

13. THIRD-PARTY LINKS

Our websites may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

14. CHILDREN’S PRIVACY

Our websites and products are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

16. CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 hello@callhercc.net